FAQ

"In a world where mass production dominates, handmade items stand out as a testament to the enduring value of artisanal craftsmanship."

Please find here the answer to most of your questions. 

Handmade and Glassblown

Our objects are designed by our founder Galaves Esmailzadeh and brought to life by our team of master glassblowers through the ancient craft of glassblowing.

Glassblowing is a centuries-old method of shaping molten glass into various objects, sculptures, and vessels using a blowpipe or blow tube. This art form involves heating glass to a high temperature until it becomes malleable and can be manipulated into the desired shape.

In a world where mass production dominates, handmade items stand out as a testament to the enduring value of artisanal craftsmanship. Their beauty lies not only in their aesthetics but in the profound respect for tradition, creativity, and the human touch that they represent. The beauty of handmade pieces is that every single piece is unique, a true one-of-a-kind.

In our glass objects you can notice bells, sometimes small pits from the furnace and lines from turning the pipe. It is these beauty marks that make your piece unique and at the same time indicate you have purchased a handmade object.

Stores

We do not have a physical store. Currently we only have our webshop.

Yes we have resellers where you can see our products in store. For an overview of our resellers please visit our Store locator

If you are interested in becoming a reseller, please contact us at info@studiozar.com

Shipping and Return

Please see the complete list of countries we ship to on our Shipping page.

Please see our Shipping page for the approximate shipping durations. Please note packages can be hold up at customs which will prolong the delivery, unfortunately this is out of our control.

Yes, you can return your order within 14 days after the shipment arrival date. For the return procedure please visit our Returns page.

We strive to provide the best possible service. In case your package was lost please contact us at info@studiozar.com for further assistance.

We strive to provide the best possible service. In case your package was damaged/broken please contact us at info@studiozar.com for further assistance.

Payments

We accept the following payment methods:

  • IDeal 
  • Creditcard: Visa, Mastercard, Maestro, American Express, UnionPay
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Bankcontact 

If you are experiencing problems with your payment, please contact us at info@studiozar.com

All payments will be handled in Euro’s

In case your payment fails, please contact us at info@studiozar.com

International customers may be required to pay sales tax, duty and/or customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. We are not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

VAT is Value Added Tax, which are the taxes paid on top of the value from the sale of products or services. Both customers inside and outside the EU pay VAT on their purchases.

Is your question not listed? Please contact us, we are happy to help you!